Privacy and Cookie Policy

PERSONAL DATA PROCESSING AGREEMENT

(E.U. Regulation no. 2016/679 “GDPR”- Legislative Decree 196 2003 – “Privacy Policy“)

Your personal data included in the site www.centrolinguebenaco.com will be used and processed by the company called Centro Linguistico Benaco of Malfatti Luigi – hereinafter referred to as CLB – in compliance with the following principles to protect your privacy:

– of the EC Directive 95/46 and of the Law 196/2003 for the protection of personal data (ex. name, surname, company name, address, telephone, e-mail, bank details for payment, etc.);

– of the EC Directive 97/66 and the Legislative Decree 171/98 for the protection of privacy in telecommunications;

– of the EC Directive 97/7 and the Legislative Decree 185/99 for the protection of consumers in distance contracts.

CLB processes the data sent by you with procedures suitable to protect your absolute privacy

The treatment consists of collection, registration, organization, storage, processing, modification, selection, extraction, comparison, use, dissemination, cancellation, distribution, interconnection, blocking and destruction of data. Your data are subjected to both paper and electronic and / or automated processing; this treatment takes place with the following methods and purposes:

1) Collection and storage of your personal data for the purpose of providing our services, verifying their authenticity and providing the Judicial Authority with any information requested by the latter;

2) Collection, storage and processing of your personal data for administrative and accounting purposes, including any e-mail transmission of commercial invoices;

3) Processing of your personal data and data obtained from your visits to the website www.centrolinguebenaco.com owned by CLB for the purpose of defining your profile and, only in case of request by the Judicial Authority, to be able to trace back to phone and the computer that connected to our server;

4) Transmission of your data to individuals or organizations only if it is expressly permitted by you;

5) Provision of free or paid services to which you expressly wish to join;

6) Use of your data for the purposes of promotion and marketing of CLB.

We just want to inform you that if you are already our clients, we may send you communications relating to services similar to those you have already used, subject to your dissent.

The business owner will use your personal data for the necessary time to fulfil all that is needed as described above and kept no longer than 2 years after the collection of data for marketing means.

CLB only asks for information that is strictly necessary for the provision of its services.

Your personal data can be made accessible to employees and collaborators with the business owner and to third parties (with an indicated title, credit institutes, professional studies, consultants, insurance companies for the loaning of services etc) that carry out the outsourcing for the owner and responsible parties of external treatment information.

The conferment of personal data by you is optional; however, any refusal to consent to the processing for the above purposes will make impossible to access certain services.

The data controller is Centro Linguistico Benaco with registered office in via Berengario n 7 – CAP 37010 Cavaion Veronese, Verona, tel. 347 5276353, mail: benaco@centrolinguebenaco.com

Data Processor: Prof. Luigi Malfatti

It is understood that you have the right to exercise at any time – against the data controller – your rights as per art. 7 of Legislative Decree no. 196/2003, namely:

  1.  The interested party has the right to obtain confirmation of the existence or not of personal data concerning him / her, even if not yet registered, and their communication in intelligible form.

     

  2. The interested party has the right to obtain the information:
    a) on the origin of personal data;
    b) on the purposes and methods of the processing;
    c) on the logic applied in case of treatment carried out with the aid of electronic instruments;
    d) on the identifying details of the holder, of the responsible and of the designated representative according to article 5, paragraph 2;
    e) on the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.

     

  3.  The interested party has the right to obtain:
    a) updating, rectification or, when interested, integration of data, b) cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not require conservation in relation to the purposes for which the data were collected or subsequently processed;
    c) the attestation that the operations referred to in letters a) and b) has been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where this fulfillment proves to be impossible or involves a use of means manifestly disproportionate to the protected right.

     

  4. The interested party has the right to object, in whole or in part
    a) on legitimate grounds, to the processing of personal data concerning him / her, even though they are relevant to the purpose of the collection;
    b) to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
    To exercise these rights, the interested party must send a written request addressed to: benaco@centrolinguebenaco.com

Extended information on the use of cookies

This website uses technical cookies to ensure the proper functioning of the procedures and to improve the experience of using online applications. This document provides information on the use of cookies and similar technologies, how they are used by the site and how to manage them.

Definitions

Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being re-transmitted to the same sites on the next visit. Cookies of “Third parties” are, however, set by a website other than the one the user is visiting. This is because on each site there may be elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on servers other than the site visited.

Types of cookies

Based on the characteristics and use of cookies we can distinguish different categories:

– Technical cookies.

Technical cookies are those used for the purpose of “transmitting a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service” (see Article 122, paragraph 1, of the Code). They are not used for other purposes and are normally installed directly by the owner or operator of the website. They can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website; analytics cookies, similar to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; functional cookies, which allow the user to navigate according to a series of selected criteria in order to improve the service rendered to the same. For the installation of these cookies, the prior consent of users is not required, while the obligation to provide information pursuant to art. 13 of the Code, that the site manager, if he uses only such devices, will be able to provide in the manner he deems most suitable.

– Profiling cookies.

Profiling cookies are designed to create profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the same in the context of surfing the net. Because of the particular invasiveness that such devices can have in the private sphere of users, European and Italian legislation requires the user to be adequately informed about their use and express their valid consent. The art. 122 of the Code whereby “the storage of information in the terminal device of a contractor or a user or access to information already filed is permitted only on condition that the contractor or the user has given his consent after being was informed with the simplified procedures referred to in Article 13, paragraph 3 “(Article 122, paragraph 1, of the Code). This site does not use profiling cookies.

-“Third-party” cookies

By visiting this website you may receive cookies from sites managed by other organizations (“third parties”). An example is the presence of “social plugins” for Facebook, Twitter, Google+ or LinkedIn, or systems for displaying embedded (integrated) multimedia content such as Youtube, Flikr. These are parts generated directly by the aforementioned sites and integrated into the web page of the visited host site. The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is governed by the relevant information to which reference is made. To ensure greater transparency and convenience, the following are the web addresses of the various information and how to manage cookies.

Facebook information: https://www.facebook.com/help/cookies/

Facebook (configuration): log in to your account. Privacy section.

Twitter information: https://support.twitter.com/articles/20170514

Twitter (configuration): https://twitter.com/settings/security

Linkedin information : https://www.linkedin.com/legal/cookie-policy

Linkedin (configuration): https://www.linkedin.com/settings/

Youtube \ Google+ information: http://www.google.it/intl/it/policies/technologies/cookies/

Youtube \ Google+ (configuration): http://www.google.it/intl/it/policies/technologies/managing/

Pinterest information \ configuration https://about.pinterest.com/it/privacy-policy

Flikr \ Yahoo information: http://info.yahoo.com/privacy/it/yahoo/cookies/details.html

Flikr \ Yahoo (configuration) http://info.yahoo.com/privacy/it/yahoo/opt_out/targeting/details.html

-Cookie analytics – WebTrends

For the purpose of monitoring and improving site performance, a statistical analysis market product is used to detect access to the site. It may resort to the use of cookies, permanent and otherwise, for the purpose of collecting statistical information and on the “unique visitors” of the site. Cookies, defined as “Unique Visitor Cookies”, contain an alphanumeric code that identifies navigation computers, but without any collection of personal data.

The site also includes components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). These cookies are used for the purpose of monitoring and improving site performance. For more information, please refer to the link below:

https://www.google.it/policies/privacy/partners/

The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below:

https://tools.google.com/dlpage/gaoptout

Duration of cookies

Some cookies (session cookies) remain active only until the browser is closed or when a logout command is executed. Other cookies “survive” when the browser is closed and are also available in subsequent visits by the user. These cookies are called persistent and their duration is set by the server when they are created. In some cases a deadline is set, in other cases the duration is unlimited.

Cookie management

The user can decide whether or not to accept cookies using the settings of his browser.

Attention: with the total or partial disabling of technical cookies could compromise the optimal use of the site. The disabling of “third-party” cookies does not affect the navigability in any way.

The setting can be defined specifically for different websites and web applications. In addition, the browsers allow you to define different settings for cookies “owners” and those of “third parties”. As an example, in Firefox, through the menu Tools-> Options-> Privacy, you can access a control panel where you can define whether or not to accept the different types of cookies and proceed with their removal. In the Internet it is easy to find documentation on how to set the cookie management rules for your browser, as an example you will find some addresses related to the main browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=en

Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9

Opera: http://help.opera.com/Windows/10.00/it/cookies.html

Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

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